Help

Once at the start of every season. Registrations usually last 3-5 days.

Check the What’s the Registration Process FAQ below for more details.

Follow the Starter Guide.

Accounts are routinely set to an “Inactive” state if you don’t login for 6 months to a year.

Open up a Discord ticket to directly chat with staff to discuss.

You will be asked for the following in order for us to help you over Discord:

• Username
• Registered email (on the site)
• Fave Jdrama (title)

If you do not remember one of the parameters above, we won’t be able to help you over Discord due to security reasons. Instead email us using the registered email with what you remember using the details below:

• Subject Line: “Drama-Otaku.com Account Locked”
• Email: [email protected]
• Body:
  • Username
  • Registered email (on the site)
  • Fave Jdrama (title)<– if you can’t remember this, that’s fine.

Visit the Contact page (under the nav Help > Contact).

Private credential – we can’t access it, so how can we validate it?
Empty credential – how can we validate who you are if the account is empty?
New credential – account is too new to validate
Invalid credential – some people literally put any link, ie. twitter.com or mydramalist.com
Suspicious credential – If your account is filled with random retweets of NFTs and Bitcoin scams, yes, this is suspicious. Anything else that seems “off” is deemed suspicious.
Drama-Otaku account exists (duplicate) – An account using the same credential exists already. Please use the original account and do not create multiple accounts.

1. Wait for an open registration period (follow us on Twitter, Discord, or get notified via email).
2. Once registration is open, take the registration quiz and provide the necessary requirements.
3. Wait for Staff to close the registration and for Staff to review your application (ETA 1~2 weeks).
4. Once approved, you’ll get an email invite to register directly on the site.
   • The email invite is only good for 7 days.
   • Check your junk inbox.
5. Click the link in the email, enter all the details, and submit.
   • Register with the email that you used in the registration quiz.
6. Login and start using the site!

We’ve also created this diagram!

• First make sure you’re logged into the site. (Don’t remember your login, password or email? Go to the next section below.)

You have three options:

1. Check your junk inbox
2. Ask our staff to resend the Approval email
3. Ask our staff to Activate the account instead (you’ll need a temp password from our staff as well)

Follow the instructions in the FAQ below to open up a Discord ticket to chat with Staff.

1. Visit Discord via the #general channel.
2. Click and check the pinned messages in the channel
3. Click JUMP to go to the FORMS > Drama-Otaku.com Password Reset
4. Click on the TICKET button and a pop-up will appear
5. Fill in the following 3 fields
   • Registered Username
   • Registered Email
   • Registered Favorite Jdrama (that you listed on your registration)
6. Hit the SUBMIT button
7. A direct message will be created with yourself and Staff and the following will occur:
   • The details of the ticket will be verified
   • We’ll reset and give you a temp password in the direct message
   • If there’s any issues, we will ask them in the direct message – you have 24 hours to respond
   • Try to login with your Registered Username and the new temp password
   • Confirm with us that everything works within 24 hours, so we can close out the ticket
   • Follow the rules on this Starter Guide and reset your temp password if you’d like
8. Staff will close out the ticket
9. If you still have issues after the ticket is closed, repeat step 1 above and file another ticket in Discord

File a Discord ticket in the #general channel.
You can find the ticket form under pinned messages in the #help-and-support channel.
Check What if I don’t remember my login, password or email? for more details.

– You can file a Discord ticket following instructions under What if I don’t remember my login, password or email? so staff can check.
– Your account was banned because you broke one of the rules.

– The title may not exist.
– The title was newly created and needs to be indexed by our Search.

– Make sure your browser is updated.
– Recommended browsers: Chrome, Firefox and Safari.
– Make sure that you’re logged into the site.

– Check the relevant Drama, Movie or Special page for a special green button labeled, “Pirate’s Booty,” under the featured poster image.
– Another option is to check the Pirate’s Booty page (in the nav it’s under Subtitles > Pirate’s Booty) which is updated daily.
– Warning: Not everything on the site has a Pirate’s Booty link.

There are many sites in the wilderness that you can access to download the video files. Check our useful guide here on some of the most common sites to download from.

Check this page out for the various ways to search for subtitles on the site.

1. Join one of the tiers on our Patreon.
2. Send us a Patreon message with your Drama-Otaku.com username once you’ve confirmed your contribution.
3. Once your Patreon contribution is verified by us, we’ll change your account role on Drama-Otaku.com so you can experience the site ad-free.

We accept one-time donations via Ko-fi.

You can also subscribe directly on the site by upgrading your account here.

1. Login to the site
2. Hover over your profile icon then go to Settings

3. Under the General section, click on the Generate Password button

4. Fill in your password, then click Save Changes